Every time you shop you earn points, which can be used at a rate of 1 yen per point.

We also offer special services exclusively for members.

Depending on your membership rank, you can get 1 point to a maximum of 5 points for every 100 yen you spend.

Click here for details about the member rank and point system

Once your order is completed, it will usually be shipped within 1 business day.

*On days when we receive a large number of orders, shipping may be delayed by 1 to 2 days.

*Pre-order items will be shipped on the shipping date stated on the product page.

When ordering regular products and pre-order products at the same time

*Our store is closed on Saturdays, Sundays, and public holidays. Other closing days will be announced in advance on our website.

Shipping costs are 500 yen nationwide.

If your order is over 25,000 yen (27,500 yen including tax), shipping is free.

*This offer is only applicable when you order a total product amount of 25,000 yen or more (27,500 yen including tax) at one time and there is only one shipping address.

・Credit card payment (VISA, Diners, MASTER, JCB, American Express)

*If you would like to pay in installments, please select [Credit card payment - SBPS].

・Bank transfer

・Cash on delivery

・PayPay payment/LINE Pay payment

・Payment after delivery (Paidy)

The above payment methods can be used.

If you would like to specify a delivery date and time, please write your desired date and time in the notes section of your order.

Sagawa Express Available time slots

[Morning (8:00-12:00)] [12:00-14:00]

[14:00-16:00] [16:00-18:00]

[18:00-20:00] [18:00-21:00]

[19:00-21:00]

(Example) January 23rd [14:00-16:00]

We are currently updating the app to make it easier to select a date and time.

We apologize for the inconvenience, and please wait a little longer.

*You can specify a delivery date within one week from the date of your order. We do not accept delivery dates more than one week apart. *If we are inundated with orders or depending on the delivery address, we may not be able to deliver on the desired date.

As per our terms of use, we cannot accept changes or cancellations to your order after it has been completed.

We accept size exchanges only once for products that are available in different sizes.

We are unable to accommodate requests for free size products.

*Shipping costs incurred when exchanging items will be borne by the customer.

*We may not be able to provide the size you want due to stock shortages.

*We may not be able to accept an exchange if the item shows obvious signs of use.

As a general rule, our store will accept returns or exchanges only if the product is unused, with the tag still attached, and there is some kind of defect that would interfere with its use, provided that you contact us within 7 days of receiving the product.

We do not accept returns or exchanges for reasons such as the size not fitting (FREE size products) or the color not matching your expectations.

It is possible that you have specified domain reception.

"@glamlips.jp"

Please specify our store domain here.

If you purchase multiple items in one order, we will not ship them separately.

*If you purchase a pre-order item and a regular item (items with different shipping dates) at the same time, please note that the shipping date will be that of the item with the latest shipping date.

If you need your items shipped quickly, we recommend placing separate orders.

We are unable to combine orders placed separately.

We apologize for any inconvenience caused, but we appreciate your understanding as we work to ensure smooth shipping of your products.

If you would like a receipt, please download it from the URL in the product shipping email.

We are available from 10:00 to 17:00 on weekdays (closed on Saturdays, Sundays, and public holidays).

Contact us